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I have been suffering from unexplained hair loss for a couple of years and had got to the point where my specialist suggested a wig. It took me three months to summon the courage to go to Trendco and I am SO glad I did. Marie was kind, understanding and incredibly patient, showing me many styles and making very useful suggestions. There was absolutely no pressure to buy and in fact, I did not on this visit, wanting time to think over various options. I also tried some of the scarves and turbans. Wow! I've been wearing various scarves and small hats and not been happy with them. Trendco's aren't cheap but they are beautifully designed and made and the difference they make is amazing. I went home with a bag full!
Special mention to the receptionist, Lorraine, who is equally kind and understanding.
I have been visiting trendco at birmingham for many years.to start with it was very hard for me dealing with the problem.julie has always been really understanding and patient with me .i think i can say i have tried almost everything there from ready to wear to made specificaly for me. I am now comfortable with the ready to wear ones.over the years i have got to know julie naomi and lorraine they all tell me honest opinions and are really helpful.
I'm a 24 year old whom has different from thinning hair due to polycystic ovaries on and off for a number of years. I recently had a baby and with the hair loss after giving birth I lost most confidence more and more as my hair fell out in handfuls when I touched it. I went to trending and immediately felt welcome and confident they could help me. Julie was lovely and helped me realise that in my panic a wig wasn't what I needed but a clip in hair pice would hide the thinning. I love my new hair pice my hair feels and appears so much thicker and looks a perfect match for my hair colour. So pleased!
The staff are very nice & helpful. On arriving at the shop finding it very hard to accept I was going to be losing my hair & needed to pick a wig , Naomi was so lovely & made it a lo easier to deal with. My 9 year old daughter was very upset at seeing me trying wigs on & again Naomi was brilliant with her & got her involved.
I am 16 years old and have Trichotillomania for me the thought of buying a wig caused me a lot of anxiety, I was worried that people would judge my condition and that I would find it difficult finding a style which suited me. The people at Trendco completely understood and in no way patronized me and were so kind and helpful. They made it clear they dealt with people like me who were in the same position, had the same anxieties and they could not have reassured me better. As someone who suffers with social anxiety it was really helpful for me that they have a private consultation room away from other customers. The wig I ended up with is really beautiful, amazing quality and I feel really happy and confident in it.
My 16 year old daughter has trichotillomania and has been fitted and come away with a wig which makes her look and feel a million dollars, she looks fantastic and everyone was very helpful - it was all about my daughter and making it work for her, smoothing out any issues and ensuring anxiety was kept to a minimum. Brilliant service - thank you all.
Had my first appointment on the 27th instant
On arrival I was met with a very pleasant receptionist who put me at my ease
I was shown into my private room without any delays, and a delightful young stylists attended to me,
First I was made a cup of tea, and she very quickly decided a colour and style that was suitable for me
They had the wig in stock, meaning that I could take it home with me and I ordered another one,
Which would only take 2/3 days to be delivered into the shop, she also arranged for me to pay for
The second one over the phone and she would post it on to me, thus saving me. The trouble of travelling
Into Birmingham to pick it up
First impressions were excellent
It has been a long journey over the past 3 years since developing alopecia and both Julie and Naomi have been wonderful. They have given me impartial advice on different hairpieces and there have been many! But more importantly they made me feel at complete ease even through the tears which eventually turned into laughter. Thank you all for your understanding and support which I know will continue for many years.
I would like to thank you for my wonderful experience at you salon you made me feel very comfortable and you helped me choose the correct piece for me I didn't feel that I had to buy one of you hair pieces you just wanted me to be happy with my purchase and you gave me good advise I will be purchasing another wig soon thank you niomi and Julie xx
I would just like to say the staff at Trendco in Birmingham have been amazing to me , when I first got alopecia I felt my world collapse, myself worth and confidence was nonexistent , I went to Trendco and Julie made me feel relaxed and at ease. She helped me pick my first hairpiece , that was eight years ago . In that time I have had several differant wigs, I have just got my first dermalite wig . I think it's amazing , it has been a long journey but I feel my confidence coming back , I'm feeling like me again and it's all down to Julie who has helped me through, apart from my family no one sees me without my hairpiece, it's just the way I am, but when I go Trendco Julie and the other girls do and I feel totally fine, they are such nice people. I've even got eyebrows again Julie tattoos them for me and I love them. I would just like to say thankyou to Julie and all the staff at Trendco Birmingham for everything they've done for me xxx
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