I was very excited to come to have my hair done at your salon, I work very hard and although it was over my normal budget I thought I would treat myself!!
Firstly I walked in and was not very warmly greeted asked to take a seat and felt very awkward and unwelcome, I was informed that ***** was running late by 15 minutes, I was early and I understand appointments run over so was happy to go for a wonder and return when ***** was free.
***** was very welcoming and professional on my return.
There was a very short consultation regarding the colour of my highlights and on the bleach went!
It was not until I got home and in natural light that I realised my hair was at least 3 different colours and the cut was uneven.
I thought about returning but was put off due to the initial frosty welcome I received and the concern for it potentially “going wrong” for a second time.
All in all I am not happy with my hair, I’ve had to book in with my hairdresser for a trim to even out the cut and am booked in for a toner to correct the colour.
Im sure this will not make the review page but wanted to give you feedback about my experience.
I understand you are busy (***** whilst I was in the salon had 3 clients).
