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West Row in Ilkley

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West Row

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2 reviews

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  • 5 stars (1)
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  • 1 stars
Reviews Write A Review

brilliant salon, such caring and professional staff, outstanding service would highly recommend to everyone!

Not good for children

Anonymous - 8th Apr 2016

My children have used this salon for years with a great hairdresser until recently, our regular stylist left and we tried three different stylist that have all done a poor job. My husband took my children and a graduate cut their hair and made a total mess of it and charged them more than we had paid before £15 a child.
When i rang up to complain a really rude women blamed my toddler saying the cut was bad as he cried and disturbed other people She was so horrible i could not quite believe i was a paying customer of several years. He was scared and if they could not cut it they should have said the cut was so bad i had to take them both elsewhere to sort it out. Despite contacting them the manager never bothered to ring or speak to me. So no i will not be using them and do not recommend them for cutting children hair. They made the childrens pricing up as they went along charging the same for a top stylist as a trainee. I also used to have my hair cut here and i will not be using it

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