I purchased a groupon for cut, blowdry and deep conditioning treatment. I was looking forward to the experience due to not having had my hair cut for over 6 months.
The stylist was running late, which I understand can't be helped. Half way through the cut I was informed there was a £5 supplement for long hair. I explained in the groupon small print it stated for hair down to shoulder blades. My hair came just below the top on my shoulders, a long distance from the bottom of my shoulder blades. She finished the cut, and proceeded to charge the additional £5, stating it was an error on Groupons part, and the company had tried to remove this. I personally don't believe what she was saying, and feel the salon is out to con people. I was in the chair for a total of 25 minutes, the quickest trip to the hairdressers since I was 8 years old. If there was an option for 0 stars, this would have been my truthful review. I would encourage people to think carefully about using this salon. I will certainly never be returning.