I had my hair cut here by Rachel and was absolutely over the moon with it - so much so that I decided to return later the same week to have highlights. Unfortunately the 'finish' was left to a (very) junior who clearly had no idea about drying curly hair or using a diffuser. After 30 minutes and continued over-application of products, I asked her to stop. Very poor - especially considering that the cut and colour cost almost £200. The girl on reception was very apologetic and didn't charge me for the 'treatment' I'd had after I pointed out that I'd have to rewash my hair at home. Not impressed at all!
