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Very picky people. I wasn't probably fitting into their preferred clientele.... Booked myself for "kerastraight hair straightening" I mean the name explain it...the description says it will straiten the hair to the last tip ect ect... When the hairdresser took my coat off and probably saw its from Primark she started right away it's not actually straitening, it's just gets rid of the frizz...and bla bla bla and advised me to go elsewhere. Of course I am not going woman like that touch my hair ... Not sure why... Because I am foreign, because I had cheap coat, because I am not top model? She was very quick to push me out of the door and got me my deposit back and whole I was waiting for the receptionist to process that she went to the back an was laughing with her colleague about something...not sure what but it felt very targeted after that experience. Stay away, horrible person ... never ever made me someone feel so little....
Avoid this salon at all costs.My hair was over bleached after never being bleached and it was yellow and purple when finished.The haircut was rushed as they had already taken 5 hrs bleaching my short hair.
I had a great experience there first time I went that’s why I went back. Second time round they put stuff on my hair which made it dry I honestly thought I was going to end up with no hair plus they cut my hair unevenly on one side and it’s a lot shorter it looks awful and now I have to live it until it grows back. I had that second appointment for a re-cut with a different stylist to see if she can sort it out the girl tried her best but couldn’t. They knew they made a mistake with my cut and when I asked to get a refund I was told company policy to not give refunds and i have To get a appointment to see if we can sort the issue that was made in salon or get a complimentary cut next time why would I do that after what they have done to my hair honestly not going to happen again I would off thought if I was not happy with the service I received and a mistake was made with my cut why I was not entitled to that refund I’m disgusted.
The woman barely spoke and as she was washing she kept tugging on my hair which hurt a lot but the end result was good. Felt a little uncomfortable as one of the staff kept staring at me constantly
I’ve just come back from Jas hair in Salisbury and so happy with my hair. Natasha was so lovely, I had a lovely treatment and a tidy up. She blow dried it gorgeously and I feel amazing! Love this salon.
I recently attended the Wilton salon for balayage and root tint. It was my first time at the salon and it will certainly be my last.
The results were truly dire! The first attempt at the colour resulted in patchy and inconsistent application- which the stylist was actually rather proud of. Only upon my insistence was this attempted to be corrected! This was done by simply adding more blonde dye on top and obviously just created an even bigger mess and left me with dry, damaged and YELLOW! I was then further shocked by the insistence that I ‘could not leave unless I paid’ a large sum of money. She did however reassure me that a refund would be possible once the salon manager returned to work after the weekend. This turned out to be a lie. After contacting the salon and the owner of Jas hair group I have basically been told that they do not care and have refused to accept their failings and give me a refund which is all I want. I have subsequently paid to visit a reputable salon to have my hair corrected. Notably the other salon assumed I had ruined my hair by using a home hair dye kit and were shocked to learn that it had been done professionally as not only the colour was bad but the application was executed so poorly they assumed it had been done by a non professional. It will take months to get my hair back to the condition and colour that it was.
I went in a few weeks ago for a colour (brunette naturally, wanted it lightened in a balayage style), showed the stylist a picture of exactly what I wanted but she seemed to take no notice as what I ended up with was my hair completely bleached orange, no hilights or anything - just a solid block of orange with the roots left out. I left feeling like I’d been robbed as I paid £100 for a cut and colour. The hairdresser barely spoke to me the whole time I was there and it was very uncomfortable. I went back the next day and complained, and after a collaring from the receptionist who tried to tell me I was wrong, a different stylist agreed to fix my hair for free. Although this second colour was a lot better than what I originally had done, I am still really unhappy with it as it is nothing like what I asked for, and my hair is so damaged from the whole process. Would not recommend this salon at all, I’m having to pay someone else to fix their mistakes now and I wish I’d never gone in the first place! Really disappointing experience.
Took them up on what was supposed to be a half price offer for highlights and a cut - tried to sell me lots of different products which I didn't take up on - still cost me £80. The hairdresser barely spoke all the time I was in the salon (apart from trying to sell me extras) - only briefly replying when I tried to strike up a conversation . The whole salon was practically silent - no chatter from the staff with any of their clients - not a nice atmosphere at all. The only cheerful person was the girl downstairs on the reception desk. The highlights and cut weren't that good either - so much so that no-one I knew even noticed I'd had my hair done!
I booked this appointment online after reading several reviews and most of them being pretty good. The appointment cost me £40, expensive for a woman with very short hair! I thought I would pamper myself after getting over a bad bout of flu! I walked in the door and my coat was taken and put away, the girl that was cutting my hair (I had booked a senior stylist, thinking I would get somebody who had a little more experience) sat me down and asked me what I wanted, I got out my phone to show her the style that I wanted and had had before, my phone didn't have very good signal so took a while to load (I have since discovered that the shop gave out free wi-if to customers, I wasn't told this!). The girl didn't seem very interested in looking anyway! The whole way through the cutting of my hair she probably spoke 3 times, the most uncomfortable haircut I have ever had! The end result was my hair looking absolutely nothing like the picture that I showed her! I would not go back and would n
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