Last week I came in Roland john hair studio , previously I had a relaxing time but this time I felt like I was getting rushed out of the chair and the sections were not clean and had hair on from previous customer.
I am so sorry that you were disappointed with your experience with us last week. Believe me, we too are disappointed. Your feedback is useful and will be used to ensure this doesn't happen again. Clearly, it shouldn't have happened in the first place. It would be helpful to know when you came in so that we can speak to the members of the team that were working that day. Please accept our apologies for your disappointment and we hope you will be back to see us again in the future. Kind regards
